Frequently Asked Questions

1. What is Kyrgyz Republic Apparel?

Kyrgyz Republic Apparel is an online clothing store that offers a range of trendy and comfortable clothing items, including crop hoodies and short-sleeve t-shirts. Our products are designed to make a fashion statement with unique features like raw hems and dropped shoulder cuts.

2. How can I place an order?

To place an order, simply browse our website and add the desired items to your cart. Once you have finished shopping, proceed to the checkout page where you can review your order and enter your shipping and payment information. Click on the "Place Order" button to complete your purchase.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

4. How long will it take to receive my order?

The delivery time depends on your location. Generally, orders within the United States are delivered within 5-7 business days. International orders may take longer, typically 7-14 business days. Please note that these are estimated delivery times and actual delivery may vary.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a full refund. Please refer to our Return Policy for more information on how to initiate a return.

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier's website.

8. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us by sending an email to support@kyrgyzrepublicapparel.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

9. Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options. If you are interested in purchasing our products in larger quantities, please contact our wholesale team at wholesale@kyrgyzrepublicapparel.com for more information.

10. Are the sizes true to standard measurements?

Our clothing sizes are designed to be true to standard measurements. However, we recommend referring to our size chart, which can be found on each product page, to ensure the best fit. If you have any specific sizing questions, feel free to reach out to our customer support team.